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Consumer Information - Consumer Arbitration
Disputes can arise within a condominium corporation.  Sometimes a third party is needed to help resolve the dispute. To assist with this, the Condominium Act provides for an arbitration process. The following are answers to a number of frequently asked questions about the Condominium Act arbitration process:

What is arbitration?
Arbitration is a hearing process conducted by an appointed arbitrator to resolve disputes/issues between two or more parties.

Is arbitration voluntary or mandatory?
Arbitration is mandatory and can be initiated by one party to the dispute. All parties will be bound by the decision of the arbitrator regardless of whether they attend or make presentations at the hearing.

Who conducts the arbitration?
Individuals who have been appointed to the Registrar of Condominium's list of arbitrators. These individuals have experience/training in both condominiums and arbitration.

Who can the parties be?
Two or more condominium unit owners, a corporation and a unit owner(s), a corporation and the property manager, two or more corporations, a corporation and an occupant of a unit, or the owner of a unit and the occupant of another unit.

What issues can be arbitrated?
Any issue other than the termination of the governance of the corporation by the Condominium Act.

Can the parties have representation at the hearing?
Yes. Anyone can present on a party's behalf, including a lawyer or a property manager.

Can the arbitrator's decision be appealed, and if so, to whom?
It can be appealed, but only if there is a claim of bias on the part of the arbitrator or if the matter that was arbitrated was outside the jurisdiction of the arbitration. The appeal would be made to the Supreme Court of Nova Scotia.

How do I initiate an arbitration procedure?
Contact the Registry of Condominium's office at (902) 424-5552 to request the appropriate form.

How much does an arbitration procedure cost?
For an arbitrator to be appointed by the Registry of Condominiums..........................$100

Plus

Per half day of hearing...............................................................................................$500

Plus

Per hour/writing the decision......................................................................................$150

Plus

Any costs for hearing rooms, etc. and applicable taxes

Who pays the cost of the arbitration procedure?
The arbitrator can assign costs to either or both parties as the arbitrator determines warranted.

Please contact the Registry of Condominiums office at (902) 424-5552 if you have further questions



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