Service Nova Scotia and Municipal Relations
Serving You Better

 Vision
 Mission
 Organization
 Full Text 2008-2009 Departmental Business Plan (1028k PDF)

Vision

Service Nova Scotia and Municipal Relations is a recognized and modeled service organization -our proactive stance and value-added contributions are well understood both within the provincial government and externally by citizens, businesses and municipalities across Nova Scotia. Our quality and cost performance set us apart from comparable providers. Citizens can obtain any service at one of our accessible centers and our on-line presence is proven and comparable to peer agencies anywhere. We've been a catalyst in fostering seamless access to all levels of government and in migrating from paper to electronic services.

The public interest is core to our legislative mandate. Clients are confident that public records are safe, reliable and easy to access, and municipalities are pleased with our client-focused relationship. Staff recognize their Department as an employer of choice because we have a proven track record for developing people and providing the technology and other tools that support their ability to deliver quality service. Service is our business.

Mission

To provide Nova Scotians with seamless, easy access to government information and numerous services in a cost-effective manner while maintaining the interests of the public and municipalities.

Organization

The Department organizes its operations into three divisions and one branch that has four divisions. The branch and divisions are aligned with the Department’s core business areas:

• Program Management and Corporate Services
• Service Nova Scotia
• Service Delivery
• Corporate Registries
• Information Management Services
• Strategy and Innovation
• Municipal Services
• Assessment Services.

The branch and the divisions, core business areas, and the mandate and responsibilities of the Department are discussed in more detail in Appendix A.

 Full Text 2008-2009 Departmental Business Plan (1020k PDF)

 Full Text 2007-2008 Departmental Business Plan (1028k PDF)

 Full Text 2006-2007 Departmental Business Plan (158k PDF)

 Full Text 2005-2006 Departmental Business Plan (224k PDF)

 Full Text 2004-2005 Departmental Business Plan (108k PDF)

 Full Text 2003-2004 Departmental Business Plan (199k PDF)

 Full Text 2002-2003 Departmental Business Plan (221k PDF)

 Full Text 2001-2002 Departmental Business Plan (230k PDF)