Step Three
Finding Out What Matters
In order for your program to succeed, it is important for you to understand three things: what the employees feel is important about their work; what the priorities are of your department; and what your workplace culture is all about. You'll get these answers by conducting a survey known as a needs assessment.
This step in the Tool Kit will help you conduct a needs assessment by:
- providing you with sample surveys.
- sharing best practices with you.
- suggesting resources that will help you understand your department's needs better.
Step Three Tool Kit Components
