Consumer Creditors' Conduct Act
CHAPTER 91
OF THE
REVISED STATUTES, 1989
NOTE - This electronic version of this
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An Act Respecting the
Conduct of Consumer Creditors
Short title
1 This Act may be cited as the Consumer Creditors' Conduct Act.
R.S., c. 91, s. 1.
Interpretation
2 In this Act,
- (a) "borrower" means a person who receives credit;
- (b) "credit" means credit for which a borrower is required to
pay and that is
- (i) given under an agreement between a seller and a buyer to
purchase goods or services by which all or part of the purchase
price is payable after the agreement is entered into, or
- (ii) given by the advancement of money,
and includes a transaction where a person, acting in the course of
his business, acquires from another person the other persons right
to any income tax refund or other payment by the Government of
Canada or the Government of the Province which is due or will become due to the other person, but does not include credit extended
- (iii) on the security of a mortgage of real property,
- (iv) in respect of the sale of goods intended for resale, or
- (v) for industrial or business purposes of the borrower;
- (c) "creditor" means a person who extends credit, his agent or
employee. R.S., c. 91, s. 2.
Supervision of Act
3 This Act shall be under the general supervision of the Minister of
Consumer Affairs. R.S., c. 91, s. 3.
Rules of conduct
4 No creditor shall
- (a) collect or attempt to collect money without first being
satisfied that the money is owed by the borrower to the creditor;
- (b) make any charge against a borrower in addition to those
contained in the agreement with that borrower or in a cost of
borrowing statement furnished to the borrower;
- (c) send any telegram or make any telephone call for the purpose
of demanding payment, if the charges are payable by the addressee
or the person to whom the call is made;
- (d) communicate with a borrower after the borrower has notified
him in writing to communicate with the designated legal adviser of
the borrower;
- (e) use, without lawful authority, any summons, notice or
demand, or other document, expressed in language of the general
style or purport of any form used in any court in the Province, or
printed or written or in the general appearance or format of any
such form;
- (f) in any way abuse or intimidate a borrower either orally or in
writing to induce the borrower to pay money or to deliver up
possession of property;
- (g) make telephone calls or personal calls or written
communications of such nature or with such frequency as to
constitute harassment of the borrower, his spouse or a member of
his family;
- (h) make telephone calls or personal calls
- (i) on a Sunday, or
- (ii) on any other day except between the hours of eight oclock
in the forenoon and nine oclock in the afternoon,
for the purpose of demanding payment of money or possession of
property;
- (i) give by statement, expressly or impliedly, directly or
indirectly, any false or misleading information to any person that
may be detrimental to a borrower, his spouse or a member of his
family;
- (j) contact or threaten to contact the employer of a borrower,
his spouse or any member of his family, and give information that
may adversely affect the employment or employment opportunities
of the borrower, his spouse or any member of his family;
- (k) while attempting to collect money or get possession of
property, falsely hold himself out as a police officer, sheriff or
deputy sheriff. R.S., c. 91, s. 4.
Offence and penalty
5 (1) Every person who violates or fails to comply with any
provision of this Act and every director of a corporation who knowingly
concurs in a violation or failure to comply with any provision of this Act
is guilty of an offence and liable on summary conviction to a penalty of
not more than two thousand dollars or to imprisonment for a term of not
more than one year, or both.
Penalty on corporation
(2) Where a corporation is convicted of an offence under subsection (1)
it is liable to a penalty of not more than twenty-five thousand dollars.
Time limit for prosecution
(3) A prosecution under this Section may be commenced within one
year from the date on which the offence is committed. R.S., c. 91, s. 5.
This page and its contents © 1998 Crown in right of Nova Scotia.
Updated June 2, 1998. Send comments to
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