Assessing Leadership and Management Talent Public Service Commission of Canada 
Best Practice Guidelines for Evaluation 1998 OECD
Beyond Boundaries: a Development Approach to Improving Inter-Agency Working Scottish Executive 
Bravo: a Guide to Implement a Culture of Recognition in the Public Service of Canada 2001 
Building Trust: a Foundation of Risk Management: a Paper Developed for CCMD's Action-Research Roundtable on Risk Management: Jean Belanger Valerie Baillard Samuel Steinberg Geoff Dinsdale Kirk Giroux
Checking References: a Window into the Past. Public Service Commission of Canada
Communicators Guide for Federal, State, Regional, and Local Communicators by the Federal Communicators Network 2001 Federal Communicators Network 
Creativity at Work: a Leadership Guide: Success Belongs To Me 2006 Canada School of Public Service
Evaluation Policy Treasury Board of Canada Secretariat
Horizontal Management: Trends in Governance and Accountability 2000 Tom Fitzpatrick Treasury Board of Canada
Human Resource Management Trends and Issues: Emotional Intelligence (EI) in the Workplace 1999 James Kierstead Public Service Commission of Canada
Human Resources Management Framework: a Reference Tool for Managers 2001 Treasury Board of Canada Secretariat
Improve Public Sector Results with a Balanced Scorecard: Nine Steps to Success 2002 US Foundation for Performance Measurement 
Innovation Journal: the Public Sector Innovation Journal
Inventory of Learning Tools 2000 A working paper for the Canadian Centre for Management Development's Action-Research Roundtable on the Learning Organization Canada School of Public Service
Issue is: Knowledge Management Public Service Commission of Canada
Leadership by Example: Coordinating Government Roles in Improving Health Care Quality 2002 Institute of Medicine
Leadership Development Resources for the Government of Canada
Leveraging Knowledge Management at the PSC Public Service Commission of Canada
Making Managerial Health Care Decisions in Complex, High Velocity Environments 2001 AHFMR 
Managing for Results 2000 Treasury Board of Canada Secretariat
Modern Management Practice Assessment: Final Report 2000
Modernizing Governance: a Preliminary Exploration 2000
Organisational Change: a Review for Health Care Managers, Professionals and Researchers 2003 Valerie Iles and Kim Sutherland NHS Service Delivery & Organisation R&D Programme 
Promising Human Resource Practices in Times of Change: an Inventory of Initiatives 2004 5th ed. Public Service Human Resources Management Agency of Canada
Results for Canadians: A Management Framework for the Government of Canada
Walking the Talk: Language of Work in the Federal Public Service 2004 Office of the Commissioner of Official Languages
When Accountability Fails: a Framework for Diagnosis and Action 2000 Institute on Governance