In support of the ongoing development and evolution of the GeoNOVA Portal, the GeoNOVA Program has initiated Operational Model Planning and Development. This process will develop business models to effectively manage the operational implementation of the GeoNOVA Portal. Implementation of a service management and support process is crucial to ensuring a stable and reliable service. The documents on this page are the result of this process.
GeoNOVA Portal Assessment of Current Support Processes (PDF)
GeoNOVA Support Processes and Procedures Manual (PDF)
GeoNOVA Exchange Agreement Template (PDF)
GeoNOVA Service Level Agreement Template (PDF)
Please note: These documents are in Portable Document Format (PDF), which uses the Adobe Acrobat Reader. If you do not have the Reader, you can download the program free of charge.
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