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The Department of Finance French-language Services Plan is prepared pursuant to chapter 26 of the Acts of 2004, the French-language Services Act and Regulations.
Message from Deputy Minister
I am pleased to present the 2011-2012, French-language Services Plan for the Department of Finance.
The Acadian and Francophone community is an integral part of the social fabric of Nova Scotia, and government is working to enhance the French-language services it offers. This has been done through the formation of the Office of Acadian Affairs and with the passing of the French-language services Act. The Department of Finance is supportive of these efforts and is pleased to work in partnership to improve the services we offer.
We look forward to the opportunities and challenges of fulfilling our plan.
Responding to French Requests
The Department of Finance makes reasonable efforts to respond to verbal French inquiries in French when possible through previously identified French-speaking staff, and ensures that written French inquiries are responded to in French, usually using the translation services of the Office of Acadian Affairs. The Department currently has no employee positions designated as requiring proficiency in French; however, a French-language point-of-contact has been identified and communicated to staff.
Various Nova Scotia tax services are administered by the Canada Revenue Agency, and all those services are available directly from the source in either French or English.
French Language Services Inventory
French speaking departmental staff provide verbal French-language communication services, when available and on a “best effort” basis. If these services are not sufficient to meet the needs of the particular situation, the services of the Office of Acadian Affairs are sought.
Written French-language communication and translation services are provided through the Office of Acadian Affairs.
Nova Scotia’s personal income taxes, corporate income taxes, and harmonized sales taxes are administered by the Canada Revenue Agency (CRA). All associated forms and correspondence are available through CRA in either French or English.
Although Nova Scotia provides its own statistical reports and publications, this data is provided to Statistics Canada for use in Federal / Provincial and Territorial statistical publications. All publications and reports prepared by Statistics Canada are available in either French or English.