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Use the Services Directory to quickly access information on all of the services provided by the NS Department of Finance.

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Adjuster
An adjuster works on behalf of the insured or the insurer to settle an insurance loss or claim. Independent adjusters and adjusting agencies must be licensed.  In-house or staff adjusters are not required to be licensed.

Requirements

In Nova Scotia adjuster licenses for individuals are issued in accordance with a Level Licensing System.  Each level requires that certain Insurance Institute of Canada (IIC) courses, as specified in the Regulations, be successfully completed; as the level of license increases, the degree of responsibility of the license holder also increases.

To obtain an adjuster license at the levels available under the Insurance Act the applicant must follow the procedures listed below:

In the event that the applicant is a non-resident, an original Certificate of Authority from the licensing authority in the jurisdiction in which the applicant resides is required.

Level I - Probationary Adjuster
  1. Submit a completed Individual Insurance Licence Application (pdf) from the Insurance Forms page, which must be signed by an officer or partner of a Level V Licensee, an adjusting firm, indicating that the licensee has agreed to sponsor this individual’s license application.
  2. Submit a signed Level I Adjuster Agreement (included in Individual Insurance Application).
  3. Include the license fee of $358.14 for a three year term payable to the Department of Finance.  Should the license holder qualify for a higher level of license during this period, it will be issued with no further charge, but it will only be issued to the expiry date of the previous license.
  4. Provide confirmation of successful completion of IIC course C11 (Principles and Practices of Insurance).

Level II - Assistant Adjuster

  1. Submit a completed Individual Insurance Licence Application (pdf) from the Insurance Forms page, as per Level I, item (1).
  2. Submit a signed Level II Adjuster Agreement (included in Individual Insurance Application).
  3. Include the license fee of $358.14, if applicable.
  4. Provide confirmation of successful completion of the following IIC courses:
    - C12 - Insurance Property Part I,
    - C14 - Personal Automobile Insurance,
    - C110 - Essentials of Loss Adjusting.
  5. Establish eligibility to hold a Level I License.

Level III – Adjuster

  1. Submit a completed Individual Insurance Licence Application (pdf) from the Insurance Forms page, as per Level I, item (1).
  2. Submit a signed Level III Adjuster Agreement (included in Individual Insurance Application).
  3. Include the license fee of $358.14, if applicable.
  4. Provide confirmation of successful completion of the following IIC courses:
    - C13 - Insurance Against Liability,
    - C111 - Advanced Loss Adjusting.
  5. Establish eligibility to hold a Level II License.

Level IV - Independent Adjuster

  1. Submit a completed Individual Insurance Licence Application (pdf) from the Insurance Forms page, as per Level I, Item (1).
  2. Include the license fee of $358.14, if applicable.
  3. Provide confirmation of successful completion of the following IIC courses:
    - C32 - Bodily Injury Claims,
    - C112 - Practical Issues in Claims Management.
  4. Establish eligibility to hold a Level III License.
  5. Have a minimum of two years practical experience as a Level II or III licensee, or both.

Level V - Partnership or Corporate Adjuster License

  1. Submit a completed Corporate Insurance Licence Application (pdf) from the Insurance Forms page, which must be signed by an officer or partner of the applicant.
  2. Submit a license fee of $358.14 for a three year term payable to the Department of Finance. 
  3. A list of the individuals holding a Level IV Adjuster License for each place of business of the applicant.

Note:  Any business entity making application for a Level V Adjuster License must be registered to do business with the Registry of Joint Stock Companies for the Province of  Nova Scotia.  Telephone: 902.424.7770.

The Nova Scotia Permits Directory also provides licensing information on Individual Adjuster Licenses, and Company Adjuster Licenses.

Insurance

Orange ClockFor more information

Agent, agency and adjuster licensing enquiries:
902.424.5613 or 902.424.5528

Insurer licensing enquiries: 902.424.6331

Fax: 902.424.1298
Email: gov.ns.ca