What is broadband? What is high-speed?
Broadband gives you high-speed access to the Internet. You are automatically connected to the Internet when your computer is turned on. Broadband is a larger connection so that more data can get through. Everything you do on the Internet is about 25 times faster than on dial-up and leaves your telephone line free.
How will I know when my area gets service?
There will be ads and articles in your local newspaper. You may get a flyer in your mailbox. If you have filled the contact form on your service provider’s website, you will be notified by e-mail when you can subscribe.
For Cumberland, Colchester, Pictou, Antigonish, Guysborough, Inverness, Richmond, Victoria and Cape Breton counties contact Seaside Wireless.
For Lunenburg, Queens, Shelburne, Yarmouth, Digby, Annapolis, Kings and Hants counties contact EastLink.
For rural areas in the Halifax Regional Municipality contact OmniGlobe Networks
Call 1-888-365-OMNI (6664)
How do I get ready for high-speed access?
If you have no experience with computers or the Internet, you can test drive high-speed at your nearest C@P site. There are over 200 sites across Nova Scotia where you can drop in and try out the Internet for a reasonable cost. In some cases there is no cost. Look for the signs for C@P on the highway or try your library. C@P sites are listed at
If you do have a computer, each of the service providers have information on their websites for potential subscribers to follow:
Instructions for EastLink are at http://eastlink.ca/rural_broadband/system/index.asp
Instructions for Seaside subscribers are at www.seasidehighspeed.com/index.php?pid=9
If you don’t know who you service provider is, just go to the map at http://www.gov.ns.ca/econ/broadband/docs/Broadband_For_Rural_Nova_Scotia-Zone_Map.pdf to find out.
What structures must be built to deliver wireless broadband to rural Nova Scotia?
The whole project may need up to 500 structures. Many of them are already in place. Others will need to be built. Most of those will be 25-metre poles. The rest will be radio antenna towers ranging from 30 to 70 metres high.Click April 3 Project Update
Can bad weather affect my service?
It is rare. Severe ice storms may cause problems.
Can anything in my house interfere with the signal?
If you have older devices in your home that operate at 900 Mhz, like cordless phones and baby monitors, you may find that they interfere with your wireless Internet service.