Routine Access Policy

This Routine Access Policy for the Department of Community Services is designed to provide persons with an opportunity to obtain certain categories of records (available in the full Routine Access Policy (PDF) without having to submit a Freedom of Information and Protection of Privacy Act application. It shall be administered in accordance with the following principles:

1. Personal Privacy
   The policy shall be applied in a manner which will be considerate and protective of the personal privacy of individuals. Records subject to this policy shall be considered for release and severing in a manner consistent with the provisions of the Freedom of Information and Protection of Privacy Act.
2. Timeliness
   The Department of Community Services will respond to any "Routine Access" requests in a reasonable and timely fashion.
3. Cost Recovery
   Fees for the reproduction and provision of records may be charged where authorized.
4. Transparency
   This policy is readily available to the public.
5. Reasonableness
   This policy applies only to requests for reasonable quantities of records.

Read the full Routine Access Policy (PDF).