Measuring Progress
The paperwork burden was the first target set for the Better Regulation Initiative for a
number of reasons:
- Paperwork can be a significant amount of work for business, and it's
proportionately larger for small business
- Changes to paperwork can make it easier for business without negatively
affecting the protection element
- Initial work on improving regulation made it clear the paperwork burden was a
good indicator of the overall regulatory burden
- Addressing paperwork targets the cumulative impact of regulation from all
departments on business
- Impact on client satisfaction and frustration levels
In Nova Scotia, we use the Better Regulation Index as an indicator of paperwork burden and to measure our progress.
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